Most issues are caused by incorrect credentials, missing/blocked callback URLs (for HPP), or caching/optimization on checkout pages. Check order notes/logs for the exact message, fix the setting, then try a test order again.
Gateway not showing at checkout
- Confirm the method is Enabled in WooCommerce → Settings → Payments.
- Check store Currency/Country support with your acquirer.
- Verify shipping/tax rules aren’t hiding payment methods.
No settings appearing in Payments
- Deactivate/reactivate the plugin.
- Ensure no role/capability plugin hides Woo settings.
- Clear admin cache and reload.
HPP returns but order doesn’t update
- Verify callback URL: https://YOURDOMAIN.com/?wc-api=wc_gateway_powertranz
- Ensure security plugins/firewalls allow /?wc-api= requests.
- Review logs.
